Effective Date:10 March 2025

Welcome to Quality of Life Holistic Care. This document explains how we collect, use, and protect your personal information, as well as the rules governing your use of our website and services (collectively, the “Services”). It also sets out the terms and conditions for receiving text messages (SMS) from us in compliance with The Campaign Registry (TCR) requirements.

By accessing or using our Services, including opting into SMS communications, you agree to be bound by this Privacy Policy & Terms and Conditions (collectively, the “Agreement”). If you do not agree, please discontinue use of our Services immediately.

To comply with The Campaign Registry (TCR) requirements, we have adopted the following SMS Terms & Conditions. By opting in to receive text messages from us, you agree to these conditions.

SMS Consent Communication

• We only send SMS messages to individuals who have explicitly consented to receive them.
• No Third-Party Marketing: The phone number and consent details collected will not be shared with or sold to third parties for marketing purposes.

Types of SMS communication

If you opt in to receive text messages from [Company Name], you may receive (but are not limited to):

• Appointment Reminders
• Billing Inquiries

Information We collect

• Personal Information: We may collect personally identifiable information (e.g., name, email address, phone number, and billing details) when you register, communicate with us, or otherwise provide it voluntarily.
• SMS Consent Data: If you opt in to receive text messages from us, we will collect the phone number you provide for that purpose.
• Technical Information: Our systems automatically gather certain data, such as IP address, browser type, operating system, referring URLs, and browsing actions on our site.
• Cookies and Similar Technologies: We may use cookies, beacons, and other tracking tools to enhance user experience, analyze trends, and administer our website.

1. Service Delivery: To provide, maintain, and improve the Services (e.g., processing transactions, sending SMS appointment reminders or billing notices).
2. Communications: To send administrative notices (e.g., changes to policies), promotional emails, or text messages you have consented to receive.
3. Compliance & Protection: To comply with laws and regulations; to protect our rights, the safety of our users, and the public.

Disclosure of your Information

1. Service Providers: We may share data with trusted third-party vendors (e.g., payment processors, SMS gateway providers) who assist us in delivering the Services. These parties are contractually required to protect your information.
2. Legal Requirements: We may disclose information if required by law, court order, or to comply with legal processes.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

• We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure.
• We retain personal information only as long as needed for operational purposes or as required by law, after which it is securely deleted or anonymized.

Children Policy

Our Services are not intended for children under the age of [Insert Age, e.g., 16]. We do not knowingly collect data from children. If you believe we have inadvertently done so, please contact us at info@qualityoflifecares.org, and we will remove the information promptly.

International Data Transfer 

If you use our Services from outside the united states, please note that your information may be transferred to, stored, and processed in the United States, which may have different data protection laws than your home jurisdiction.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information (e.g., access, correction, deletion, objection). Please contact us at info@qualityoflifecares.org to exercise these rights.

We reserve the right to modify this Privacy Policy at any time. The “Effective Date” at the top indicates when the most recent changes were made. Your continued use of our Services signifies your acceptance of any updated terms.

Terms and Conditioning

By accessing or using our Services, you agree to be bound by these Terms and all applicable laws. If you do not agree, you must stop using the Services.

You must be at least 18 years old or possess the legal capacity to form a binding contract in your jurisdiction. By using our Services, you represent and warrant that you meet these requirements.

• Registration: You may be required to create an account to access certain features. Provide accurate information and update it as necessary.
• Responsibility: You are responsible for all activities under your account and must keep your credentials confidential. Notify us immediately if you suspect unauthorized use.

You agree not to:

1. Use our Services for unlawful or fraudulent purposes.
2. Upload or distribute viruses or malicious code.
3. Interfere with or disrupt our networks or servers.
4. Attempt to gain unauthorized access to any part of the Services or related systems.

Intellectual Property 

All content, trademarks, and other intellectual property displayed on our Services are owned by or licensed to Quality of Life Holistic Care You may not use any materials without prior written permission, except for personal, non-commercial use.

Payment Terms

If our Services involve fees:

1. Pricing: All fees are clearly stated and subject to change.
2. Billing: You agree to provide accurate payment details.
3. Refund Policy: Refunds, if offered, will follow our [Refund Policy].

Termination

We may suspend or terminate your access to the Services without notice if you violate these Terms or engage in activities harmful to us or other users.

Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Services.

Limitation of Liabilities 

To the fullest extent permitted by law, Quality of Life Holistic Care is not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services. Our total liability shall not exceed the amount you paid (if any) for the Services in the last [Insert Number] months.

Indemnification

You agree to defend, indemnify, and hold harmless Quality of life Holistic Care and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Services or your violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the city of San Antonio. Any dispute arising out of or relating to this Agreement shall be resolved in the courts located in San Antonio Texas, which shall have exclusive jurisdiction.

Changes to these Terms

We reserve the right to update or change these Terms at any time. The “Effective Date” at the top indicates the most recent revisions. Your continued use of the Services after any changes implies acceptance.

To comply with The Campaign Registry (TCR) requirements, we have adopted the following SMS Terms & Conditions. By opting in to receive text messages from us, you agree to these conditions.

SMS Consent Communication

• We only send SMS messages to individuals who have explicitly consented to receive them.
• No Third-Party Marketing: The phone number and consent details collected will not be shared with or sold to third parties for marketing purposes.

Types of SMS communication

If you opt in to receive text messages from [Company Name], you may receive (but are not limited to):

• Appointment Reminders
• Billing Inquiries
• Follow-Up Messages

Message Frequency

The number of messages you receive may vary depending on the nature of your engagement with us. For instance, you may receive up to [7] SMS messages per week related to appointments, billing, or general notifications.

Potential Fees

Standard messaging and data rates may apply, depending on your mobile carrier and plan. These rates may differ if messages are sent domestically or internationally.

Opt-In Methods

You may opt in to receive SMS messages from Quality of Life Holistic Care in any of the following ways (in accordance with TCR registration and your consent requirements):

1. Verbally during a conversation (in person or over the phone).
2. Submitting an online form with an explicit SMS consent checkbox.
3. Filling out a paper form that clearly references SMS opt-in.

Opt out Methods

• Reply “STOP”: You can opt out at any time by replying “STOP” to any text message we send.
• Direct Contact: Alternatively, you can contact us at info@qualityoflifecares.org to request removal from our SMS list.

Once you opt out, you will no longer receive SMS messages unless you opt back in.

Help

• Reply “HELP”: If you experience any issues or have questions about our SMS services, reply “HELP” to any text message we send.
• Contact Us: You can also reach us at [Insert Contact Details or Support Link] for assistance.

Standard Messaging Disclosure

• Message and Data Rates May Apply.
• Message Frequency May Vary depending on your interaction with our Services.
• You can opt out at any time by replying “STOP.”
• For assistance, reply “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.-=

Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and all applicable laws. If you do not agree, you must stop using the Services.

Eligibility

You must be at least 18 years old or possess the legal capacity to form a binding contract in your jurisdiction. By using our Services, you represent and warrant that you meet these requirements.

User Accounts

• Registration: You may be required to create an account to access certain features. Provide accurate information and update it as necessary.
• Responsibility: You are responsible for all activities under your account and must keep your credentials confidential. Notify us immediately if you suspect unauthorized use.

Prohibited Activities

You agree not to:

1. Use our Services for unlawful or fraudulent purposes.
2. Upload or distribute viruses or malicious code.
3. Interfere with or disrupt our networks or servers.
4. Attempt to gain unauthorized access to any part of the Services or related systems.

Intellectual Properties

All content, trademarks, and other intellectual property displayed on our Services are owned by or licensed to Quality of Life Holistic Care. You may not use any materials without prior written permission, except for personal, non-commercial use.

Payment Terms

If our Services involve fees:

1. Pricing: All fees are clearly stated and subject to change.
2. Billing: You agree to provide accurate payment details.
3. Refund Policy: Refunds, if offered, will follow our [Refund Policy].

Termination

We may suspend or terminate your access to the Services without notice if you violate these Terms or engage in activities harmful to us or other users.

Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Services.

Limitation of Liability

To the fullest extent permitted by law, Quality of life Holistic Care is not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services. Our total liability shall not exceed the amount you paid (if any) for the Services in the last 12 months.

Indemnification

You agree to defend, indemnify, and hold harmless Quality of life Holistic Care and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Services or your violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of City of San Antonio. Any dispute arising out of or relating to this Agreement shall be resolved in the courts located in San Antonio TX,, which shall have exclusive jurisdiction.

Changes to these terms

We reserve the right to update or change these Terms at any time. The “Effective Date” at the top indicates the most recent revisions. Your continued use of the Services after any changes implies acceptance.

Contact Us

If you have any questions about this combined Privacy Policy & Terms and Conditions or SMS Terms under TCR compliance, please reach out to us:

Quality of Life Holistic Care
20302 Bulverde Road, San Antonio, Texas 78259, United States
(210) 898-4532
info@qualityoflifeholisticcare.org